All returns for credit require a Return Goods Authorisation (RGA) number and prior approval from Capital Supply Group Customer Experience Team.
All returns for credit claims must be made within 3 business days of receipt of goods.
Any product(s) for return must be unused, unopened and in original packaging. Capital Supply Groupwill not accept a returned product(s) where the product(s) has been used, marked, taped, opened or otherwise tampered with by the customer.
Product(s) sourced specifically for a customer are not returnable unless they are faulty or the supplier agrees to accept the return.
Under no circumstances will cold chain goods be accepted for return unless they are damaged, defective or incorrect. Short term expiry dates will be considered on a case by case basis. Short term is an expiry date no longer than 6 months from date of invoice.
Freight charges applied on the original invoice may not be credited.
Australian Medical Solutionsreserves the right to charge freight, handling and/or restocking fees on all returns.
Let customers speak for us
from 3 reviews
Great Kit
Great Kit! Very well organised and has all the gear you could need. Highly recommended!
Highly capable of choosing the best solution for our company. The team went above and beyond to ensure the equipment that we were choosing was best for our business. I highly recommend The Team at Capital Supply Group. Shipping and delivery was very prompt with Top Customer service and communication.
